Why use frameworks within Small Businesses?

As a small business owner you probably manage everything in the business and know all there is to know about it. After all, you created it and have a clear vision of how you want it to be.

As it grows, however, it becomes increasingly difficult to manage everything that goes on in a business alone and you may find yourself having to take the difficult decision of delegating some of that management to other trusted individuals. But how do you know that they will get it right and each will carry out their management responsibilities consistently?

Creating a competency framework at the time of devolving some of that management responsibility will help the new managers structure the way in which they manage staff and ensure that it is done consistently across the business as it grows. That gives you the reassurance of knowing that the business and its people are still being managed day to day as you would have done and you can take a different view of the overall business and its focus.

And it’s not just a case of management … it’s even more important in a small business that staff are competent in their role because there’s not often anyone available to supplement a lack of skills in any area of the business from administration to shop floor production environments.

There is also a good case for establishing competencies for all roles in the business. It helps to focus the minds of the managers and employees on what are the important criteria for the performance of a particular role. This significantly helps with recruitment and development.